Achieving Productivity:
Achieving productivity is important for all businesses especially during the current economic crisis. It is essential to create a realistic system to reach set goals. There are many considerations in developing a productivity system. SME Assistance Group will work closely with you to determine and implement the productivity system that has sound industrial relations underpinning. Read more...

Return of Service Agreements:
Return of Service Agreements provide important protection for both Employers and Employees. With an RSA, Employers gain confidence in investing money in the ongoing training and development of Employees. RSAs provide the Employer with peace of mind that should the Employee leave, the cost is recoverable. Read more...

Duress and Coercion:
Duress and coercion applied by Employers to force their employees to make decisions which they may not have made under reasonable circumstances is a big NO NO in the industrial relations landscape. Manager training in relation to the proper and effective management of employees is paramount in today's industrial relations environment. Read more...

SMEs and IR Systems:
Properly valuing your staff is one important aspect, but what about your legal compliance under workplace relations laws; achieving crucial improvements to productivity, efficiency and risk management? These important benefits are just a few that can be gained by systemising your Human Resources and Industrial Relations functions. Read more...

Employees and Contractors:
It is important to be aware of the different rights and obligations of employees vs independent contractors. SME Assistance Group provides training for Employers about how to differentiate relationships between employees and contractors. Read more...

Ending the Employment Relationship:
Unfair dismissal is returning from 1 July 2009 for all Employers in the federal industrial relations system. It is essential for organisations to handle the process of termination of employment correctly. For small business entities engaging less than 15 employees the process must be conducted in accordance with the Small Business Fair Dismissal Code. Read more...

Negotiating Alternative Employment Arrangements:
'All up' rates of pay are very attractive for small and medium enterprises often because the Employer does not have the time and technical competency to deal with the intricacies of Award penalty rates, loadings and allowances. SME Assistance Group will work closely with you to ensure your compliance with Award expectations and to properly calculate employee entitlements when determining 'all up' rates of pay. Read more...

Under the Radar:
Small and medium enterprises have never realised focused attention by the industrial inspectorate. But times have changed. The Workplace Ombudsman has a highly sophisticated website oozing with information about employee entitlements and rights. With the interactive website comes a 'click here' tool for Employees to lodge a complaint about their Employer, or ex employer, online. Employers don't be fooled. The time has come to ensure that your organisation is benefiting from compliant workplace relations systems. Read more...

Other vital information:

SME Assistance Group uses these service providers, and is proud to advertise them as a result of the fabulous service that they provide: